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Cookie Policy

1. What Are Cookies?

Cookies are small text files stored on your device when you visit our website. They help us remember your preferences, analyze website traffic, and improve user experience. Cookies do not contain any personal information unless you voluntarily provide it.

2. Types of Cookies We Use

We use the following types of cookies:

  • Essential Cookies: Necessary for the website to function properly and process your bookings.
  • Performance Cookies: Help us understand how visitors interact with our website to improve functionality.
  • Analytical Cookies: Used to track website traffic and user behavior patterns.
  • Marketing Cookies: Used to deliver targeted advertisements based on your interests.
  • Third-party Cookies: Set by external partners for analytics and advertising purposes.

3. How We Use Cookies

Cookies help us:

  • Remember your booking preferences and login information
  • Analyze visitor behavior and website performance
  • Provide personalized content and recommendations
  • Detect and prevent fraudulent activities
  • Measure the effectiveness of marketing campaigns

4. Third-Party Cookies

We use third-party services like Google Analytics and Facebook Pixel to gather data about website usage. These services may set their own cookies on your device. Visit their privacy policies for more information about their data practices.

5. Managing Your Cookie Preferences

You have control over cookies:

  • Use your browser settings to accept or reject cookies
  • Delete cookies from your device at any time
  • Disable specific types of cookies through our preferences
  • Use "Do Not Track" features in your browser

Note: Disabling essential cookies may affect website functionality and your ability to book tours.

6. Cookie Retention

We retain cookies based on their type and purpose. Session cookies are deleted when you close your browser. Persistent cookies may remain on your device for up to 2 years unless deleted sooner.

7. Data Security

While cookies cannot store sensitive information like passwords, we protect the data we collect through encryption and secure protocols.

8. Your Rights

You have the right to access, update, or delete cookie data we store about you. Contact us for assistance with managing your preferences.

9. Browser Instructions

To manage cookies in popular browsers:

  • Chrome: Settings → Privacy and Security → Cookies and other site data
  • Firefox: Preferences → Privacy & Security → Cookies and Site Data
  • Safari: Preferences → Privacy → Cookies and website data
  • Edge: Settings → Privacy → Cookies and other site permissions

10. Contact Us

For questions about our cookie practices:

Email: info@pearlsteps.com

Phone: +94 76 730 8009

Address: Negombo, Sri Lanka

11. Last Updated

This Cookie Policy was last updated on May 9, 2026.